Shipments
When you place your order, check your shipping information. It is important to avoid errors and delays in deliveries.
In our online store you have two options to enjoy your order:
• The basic shipping is free and is sent by Spain postal office by regular mail, it does not have a tracking number.
• The registered shipping, has an additional cost of 5 € and is sent by Spain postal office by registered mail, with tracking number. You will be able to follow the path of your order from the moment it is registered at the post office.
Preparation time and delivery time
Shipments have a preparation time of 1-2 working days after payment is made.
After those two days, the shipment is registered at the post office on its way to your address. The delivery time will depend on the country you live in, and the time of the year, for example, at Christmas, it is more common for orders to be delayed.
The average shipping time will be as follows, (this is an approximation).
• For shipments to Spain: 6-8 days.
• For shipments to Europe: 6-11 days.
• For shipments to USA: 10-15 days.
• For shipments to other destinations: 11-16 days.
Shipments, due to country, postal operator, or time of year, may be delayed up to four weeks.
If you have any problems with your order, you can contact us by clicking on the "contact" button at the bottom of the website.
Returns and exchanges
All products sold in paperfulshop as they are products that are going to be used, and worn by customer, no returns or exchanges are allowed, but if you have any problem with your order, do not hesitate to contact us. We will do our best to help you and solve your problem :)